Custom domain

Custom domain

Custom domain

All sites are deployed on a subdomain of 'super.site'. To connect your own domain to your site, you’ll need to do two things. One is to point your DNS records for the domain to Super, and the other is to add the domain to your site.

Update your DNS Settings

Below you can find the DNS settings that need to be included on your domain registrar's (GoDaddy, Namecheap, Google Domains, etc) or DNS provider's (Cloudflare, Netlify, etc) website.

Root domain records

For a root domain like example.com you'll need to add the following records:

TypeNameValue
A
@
76.76.21.21
CNAME
www
cname.super.so
⚠️
Make sure to remove any old A records or AAAA records for your root domain or old CNAME entries for www in your DNS settings if your provider does not do this automatically.

Subdomain records

For a subdomain like blog.example.com add this record:

TypeNameValue
CNAME
(your subdomain)
cname.super.so
⚠️
Make sure to remove any old A records for your subdomain or CNAME entries for the subdomain in your DNS settings if your provider does not do this automatically.

How to update your DNS records

Using Cloudflare?

Cloudflare offers many services besides DNS. Some of these can cause your site to not load properly is misconfigured. Here are common problems and solutions for Cloudflare.

Root domain records on Cloudflare

For all domains hosted on Cloudflare, the proxy must be disabled and set to DNS only. You'll also need to use these records instead:

TypeNameValue
CNAME
@
cname.super.so
CNAME
www
cname.super.so

Using Cloudflare proxy

When Cloudflare proxy is on your site may show an error err_too_many_redirects.

This issue occurs when your Cloudflare SSL/TLS configuration is set to "Flexible". This will have Cloudflare send requests to Super over HTTP and in response Super will send data back over HTTPS. To keep all our connections secure you must request Cloudflare to only send requests over HTTPS. To fix this issue, the "SSL/TLS" option in Cloudflare needs to be set to "Full" or "Full (strict)".

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Source:

Using Google Domains?

We have a video guide on how to get started with Google Domains below ↓

Using GoDaddy?

Configure your Super site's DNS with GoDaddy

1. Go to Domain Management.

2. Back under My Products, next to Domains, click Manage.

3. Click the domain you'd like to manage.

4. Click Add Record.

5. Type in the records provided in your Super dashboard.

CNAME record - cname.super.so

A Record - 76.76.21.21

6. Make sure you’ve removed any “Parked” domain settings in the GoDaddy DNS settings.

Once you've saved your records in GoDaddy, click "I've added the DNS records" in your Super dashboard and your DNS will begin to propagate. This usually takes a few minutes, but in some cases, propagation can take up to 24 hours.

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Using Namecheap?
⚠️
DNS propagation can sometimes take a long time with Namecheap.

If your domain has trouble connecting to Super and you’re sure the DNS settings are correct, it’s likely the DNS propagation is delayed. You can use this tool to check.

Configure your Super site's DNS with Namecheap

1. Select Domain List from the left sidebar.

2. Click the Manage button next to your domain.

image

3. Click Advanced DNS.

4. Click Add New Record.

5. Type in the records provided in your Super dashboard.

CNAME record - cname.super.so

A Record - 76.76.21.21

Once you've saved your records in Namecheap, click "I've added the DNS records" in your Super dashboard and your DNS will begin to propagate. This usually takes a few minutes, but in some cases, propagation can take up to 24 hours.

image

Using Bluehost?

Configure your Super site's DNS with Bluehost

1. Click the Domains tab from the side navigation menu.

2. Next to the domain name you'd like to update, click the dropdown icon next to Manage, then choose DNS from the drop-down menu.

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3. Scroll down to locate the record type you'd like to add, and click Add Record.

4. Type in the records provided in your Super dashboard.

CNAME record - cname.super.so

A Record - 76.76.21.21

Once you've saved your records in Bluehost, click "I've added the DNS records" in your Super dashboard and your DNS will begin to propagate. This usually takes a few minutes, but in some cases, propagation can take up to 24 hours.

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Using Wix?

If you are using Wix as your DNS provider, we recommend that you switch back to your original DNS provider or switch to a free DNS provider like Cloudflare. Wix manages your DNS settings, and this can be problematic when connecting to other services like Super.

Using Potion?

If your domain is already connected to Potion, then there are some different steps to go through in order to connect to Super. Subdomains connected to Potion can also cause a problem connecting to Super. For example, leaving the root domain or subdomain on Potion will prevent it from being connected to Super, even if the DNS settings are correct.

In this case, please remove the domain/subdomain from Potion and as Potion to remove your domain from their Vercel account. Once this is done, you will be able to complete the domain connection process in Super.

Use Vercel?

If your root domain is already connected to Vercel, then there are some different steps to go through in order to connect to Super. Subdomains connected to Vercel can also cause a problem connecting to Super. For example, leaving the root domain or subdomain on Vercel will prevent it from being connected to Super, even if the DNS settings are correct.

Connecting a Vercel subdomain to Super

If your root domain is connected to Vercel, then adding a subdomain to Super will generate an email from Vercel to approve the connection of the subdomain to Super.

You will need to approve this email in order for it to start working on our end. The email will be sent to the email address of the Vercel account owner.

Connecting a Vercel root domain to Super

It is not yet possible to use a root domain (domain.com) if it's on Vercel. You will either need to use a subdomain instead, or you'll need to fully delete the domain from your Vercel account and use another service like Cloudflare, Godaddy, etc for DNS.

⚠️
We’re happy to support you add your Vercel connected domain to Super, or help you with the steps to start using Vercel after you have a domain connected to Super. Use the Dashboard chat to contact us.

Adding your custom domain to your site

To add a domain to your site, head into your site editor (cog icon) and click into the "Domains" page, then click the "Add a custom domain" button. After entering your own domain address in the popup, if you haven’t already done so, you'll then need to make some changes to the DNS settings through your hosting provider.

You would need to change your DNS records through your domain registrar's (GoDaddy, Namecheap, Google Domains, etc) or DNS provider's (Cloudflare, Netlify, etc) website. For specific instructions, view the content inside the toggle blocks above.

If you run into issues, please make sure that you have:

  • Added new DNS records to your domain provider
  • Removed old DNS records
  • Waited up to 24 hours for new settings to propagate

💡
This tool can be used to check if the records are set up correctly: https://www.whatsmydns.net/

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